A consumer raised an alert, having received a suspicious text from a company calling itself Southwest Credit. The text stated that the recipient owed $194 concerning a Comcast account which could be settled for $94. The individual alleges they have never had a Comcast account, creating confusion and concern.
Legitimate Name, Questionable Claim
That Southwest Credit Systems is a real debt collection agency is but one more layer to the problematic situation. Certainly, the company is legit, but scammers often impersonate trustworthy names to create a distraction. The fact that the person has no records with Comcast casts a very big doubt on the validity of the debt.
Should You Respond to the Message?
Experts will advise caution in such cases. Consumers should also avoid calling the number given in the message, as it could only entail more attempts to trap them into giving away personal or financial information. Rather, verify the claim independently by calling either Comcast or Southwest Credit through the official channels listed on their respective websites.
Key Takeaway
Unsolicited texts about debts, especially for accounts that are not familiar, should always be treated with a lot of suspicion. Verifying the authenticity before engaging helps in dodging issues related to identity theft or fraudulent activity.
VIctim of Debt Collection Scam? Take Action Today
Lost money to a scam? Don’t face it alone. Our expert team at Proupshot is here to help you recover your funds. With proven strategies like chargebacks, dispute resolution, and legal support, we guide you every step of the way.
Reach out to us today for a free consultation and take the first step toward reclaiming your money!
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